Refund policy

Return & Refund Policy

 

At Pinfish, we want you to love what you ordered. If something isn’t right, we’re here to hel

 

Returns

• We accept returns within 30 days of delivery.
• Items must be unworn, unwashed, and in original condition with tags attached.
• To start a return, contact us at [your email here] with your order number.

 

Non-Returnable Items

• Final sale items
• Gift cards
• Any items marked “non-returnable”

 

Exchanges

• Need a different size or item? We offer free exchanges (optional—remove if you don’t want this).
• Exchanges are subject to product availability.

 

Refunds

• Once we receive and inspect your return, we’ll notify you.
• If approved, your refund will be issued to your original payment method within 5–10 business days.

shipping cost

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

 

Damaged or Incorrect Items

• If your order arrives damaged or wrong, contact us within 7 days of delivery with photos and we’ll make it right.

 

Late or Missing Refunds

• If you haven’t received your refund yet, please check with your bank or payment provided If you still need help, contact us at [ Pinfishsurfwear@gmail.com ]